Refund Policy

While we at SecondLineThemes are 100% confident in the quality and functionality of all our products, we understand that sometimes things just don’t work out for some buyers.

Please make sure to review our refund policy prior to purchasing anything via our website or Themeforest.

For themes sold over SecondLineThemes.com

  • We offer a 30 days money back guarantee on all of our products. Contact us directly for any further assistance with a refund.
    • No refunds at all can be granted after 30 days of the original purchase.
    • After receiving the refund, you access to support representative would be blocked for the refunded product.

For themes sold over ThemeForest:

  • For items sold on ThemeForest, Envato’s & Themeforest’s refund policy applies.
  • We offer refunds on Themeforest purchases under each of the following cases:
    • The item was not downloaded at all.
    • The item is not functioning properly & you are less than 30 days after the initial purchase. We suggest to contact our Support team before asking for refunds, since sometimes there are are easy fixes to well-known issues.
  • Note the following restrictions:
    • No refunds at all can be granted after 30 days of the original purchase.
    • After receiving the refund, you access to support representative would be blocked for the refunded product.

 

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